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Refund and Returns Policy

SAMAR offers exchange policy in a generous window of 15 days from the date of purchase, accompanied by the original proof of purchase. This allows you ample time to assess your purchase and initiate an exchange if needed. We understand the importance of customer satisfaction, and we strive to make the exchange process as smooth as possible. Kindly ensure you have the original proof of purchase on hand to facilitate a hassle-free exchange experience.

Refund Policy

SAMAR does not offer refunds for any products. 
We apologize for any inconvenience caused. However, if you encounter any issues or concerns, please reach out to our customer support team, and we will do our best to find a suitable resolution, such as exchanges or store credits. We appreciate your understanding and patience in this matter.

Return & Exchanges

If you encounter any size issues, we offer replacements based on availability. Please note that customers will be responsible for any associated shipping and handling costs.

 

To maintain our commitment to quality, our products undergo thorough quality control checks before being dispatched. However, if you receive a damaged item during delivery, please reach out to us within 3 days of receiving the item. Kindly provide us with pictures of the damaged item to assist us in resolving the issue promptly.

Need Help?

If you require further assistance or have any questions regarding refunds and returns, please don’t hesitate to contact us. You can reach our customer support team at samarthebrand@gmail.com
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PKR Pakistani rupee